At JMR we build long-term customer relationships and develop an intimate understanding of our clients' operational goals, vendor relationships and technical challenges. Our services in this regard include:
- Help desk services for IT infrastructure, database systems, web applications, productivity suites
- Managed services including system backups, security patching
- Technical support including diagnosis and remedy of computer hardware and software problems
- End-user support, including network security and productivity suites as well as line-of-business applications
- LAN management
- Computer server installation
- Server and network maintenance and management
- Desktop computer setup
- Internet security consulting and solutions
- Consulting in selection and implementation of hardware and software solutions
- Software and hardware vendor interfacing for our clients